Led requirements definition and design of supply chain ordering platforms.
Goal: Transform the manual back and forth communication to simple order submissions, focusing on user friendly UX/UI approaches.
Custom Solutions & Healthcare
Clinic Room Booking System
Delivered a centralized room booking system, eliminating manual tracking and reducing double booking.
Procurement, Ordering & Logistics
Microsoft Dynamics 365 ERP
Defined business and functional requirements for ordering and logistic processes.
Designed automation solutions, improving financial operations and transactional accuracy.
Financial operations
Automating Payments
Analyzed remittance advice reconciliation processes and delivered end-to-end automation solution.
Improved data and time accuracy in Finance operations.
RPA & AI
Patient Medical Files AI
Designed a hybrid automation and AI solution to process data from free-text fields in medical forms and patient files.
Increased the number of manually processed cases and reducing manual effort and improving the healthcare quality.
Robotics & Hardware Programming
Code Name: AIBond
Developed and deployed a fully functional character personality on SONY AIBO Entertainment Robot.
Experience
Automation Business Analyst
@ Atelier Nuage | Aug 2021 - Jun 2026
Analyzed 150+ business processes in Finance, Supply Chain and Procurement for automation initiatives.
Managed stakeholders, coordinating cross-functional teams, defining business and functional requirements.
Acted as the main point of contact between business, clients and technical teams, ensuring timely delivery.
Analyzed "As-Is" vs "To-Be" business processes, identifying gaps and translating business needs into
automation solutions.
Facilitated Agile events, sprint plannings, and progress tracking across software development lifecycle.
Collaborated with Product Manager, refining backlog and setting priority tasks for development teams.
Created business process user stories, flowcharts (BPMN), use cases and acceptance criteria.
Coordinated User Acceptance Testing (UAT) and Training, ensuring solutions meet project requirements.
Managed requirements change and performing risk analysis, aligning business and technical teams.
Mentored a team of 3 Junior Business Analyst, assigning tasks and owing team coordination.
Academic Researcher
@ Technical University of Crete - School of Electrical & Computer Engineering | Dec 2020 - Aug 2021
Analyzed datasets and developed Machine Learning algorithms, optimizing telecommunication systems.
Contributed to publications, releasing research outcomes in international conferences.
Supervisor: Professor Aggelos Bletsas
Collaborating Institution: ECE Department, University of Virginia, USA
Teaching Associate
@ Technical University of Crete - School of Electrical & Computer Engineering | Sep 2019 - Jun 2021
Hosted weekly lectures and organizing student workshops and exercises.
Designed and structured course expertise lectures material such as practical case studies and assignments,
following the course outline and ensuring knowledge understanding by students.
Supported the professors teaching process by engaging with students about the syllabus concepts and coursework.
Led assignemnt explanatory courses offering multiple options approaching assignments' challenges and performed the full semester assignment grading.
Courses: Telecommunication Systems II, Introduction to Probability Graphical Models and Inference Algorithms
Supervisor: Professor Aggelos Bletsas
Programming Teacher
@ Thesmos Private Institute | Sep 2019 - Jun 2020
Teaching programming courses to 3rd grade high-school students, enhancing their preparation for univer
sity introductory exams.
@ SenseLab - Technical University of Crete - School of Mineral Resources | Sep 2018
Developed custom solutions for processing readings and collecting data from RPLidar sensors.
Supervisor: Assistant Professor Panagiotis Partsinevelos
Professional Skills
Requirements DefinitionBusiness Process Management (BPMN)Flowcharts & DocumentationBusiness Process OptimizationUser Acceptance Testing (UAT)User StoriesAcceptance CriteriaBusiness Process Automation
Soft Skills
Problem SolvingCritical ThinkingDecision MakingTeam Management & Team SpiritStrong Communication SkillsWriting SkillsPresentation Skills & Public SpeakingSociableCuriousAdaptable
Technical Skills & Tools
Business Analysis: MIRO, Figma, Webflow, Visio, Obsidian, LaTeX Project Management: Jira, Confluence, MS Office, Excel (Advanced)Programming: SQL, MySQL, PostgreSQL, C, Java, Javascript, Python, MatlabAutomation: Blueprism, Power Automate, Azure AI
Education
M.Sc. Electrical & Computer Engineer | Technical University of Crete